Scope of this policy
This Privacy Policy explains how SimApt LLP (“SimApt”, “we”, “us” or “our”) handles information connected with www.simapt.com and the public SimApt channels that link to this policy.
Some SimApt products and learning platforms have their own privacy notices because they process different information. Those product-specific notices apply when you use the relevant platform.
Information we collect
We collect information you choose to provide when you email us, request information, discuss a project, apply for a role, subscribe to updates or otherwise communicate with SimApt. This may include your name, organisation, role, email address, telephone number and the content of your message or files.
Our hosting, security and analytics providers may process limited technical information when you visit the Site, such as IP address, browser and device type, approximate location, referring page, pages viewed and timestamps. We only use information that is relevant to operating, protecting and improving the Site.
How we use information
We use personal information to respond to enquiries, prepare or deliver requested services, manage professional relationships, process applications, send updates you requested, maintain Site security and understand how the Site is used.
We may also retain records where reasonably necessary for administration, dispute resolution, legal compliance and the protection of our rights. We do not sell personal information.
Retention and security
We retain information only for as long as reasonably needed for the purpose for which it was collected, our legitimate business records, or applicable legal requirements. Backup or archived copies may remain for a limited period after active records are removed.
We use reasonable administrative and technical safeguards, but no transmission or storage system can be guaranteed completely secure. Please avoid sending sensitive information through ordinary email unless it is necessary and an appropriate secure method has been agreed.
Public areas and external links
Information you intentionally publish in a public forum, social channel or other public area can be viewed and reused by others. SimApt cannot control information that you choose to make public.
The Site may link to external websites, advertisements, tools or platforms. SimApt does not control the information you provide directly to those services. Review their privacy notices before submitting personal information.
Children’s privacy
The Site is intended for businesses and adults and is not designed for children. We encourage parents and guardians to supervise minors’ online activity and prevent them from sharing personal or confidential information without permission.
If you believe a child has provided personal information to SimApt unintentionally, contact us so we can review and, where appropriate, delete it.
Your choices and requests
You can ask us to update inaccurate contact information, stop optional communications, or review a reasonable privacy request by emailing team@simapt.com. We may need to verify your identity and may retain information where law or legitimate record-keeping requires it.
You can unsubscribe from marketing messages using the method provided in the message or by contacting us directly. Service-related or legally required communications may still be sent where applicable.
Updates and contact
We may update this policy as the Site, our practices or legal requirements change. The current version and revision date will remain available on this page.
For privacy questions or requests, contact SimApt at team@simapt.com. Please include enough detail for us to understand and respond to your request.
in shortWe value your privacy and aim to collect only what is relevant.